Privacy Policy
Your privacy is important to us at MeadowLinkStudio
Information We Collect
If you contact us for corporate floral arrangements or gift services, we gather information you supply willingly. This may include your name, company name, email, phone, delivery addresses, and precise floral requirements. Payment details are collected when you place orders and are handled securely by our payment partners.
For corporate clients, we might collect extra business data such as company registration information, preferred delivery timelines, and budget constraints to tailor our service to your organization's needs.
Our site automatically gathers technical details when you browse. This includes IP address, browser type, device specifics, and navigation patterns. We use this to enhance site performance and to learn how clients discover our services.
How We Use Your Information
We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.
We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.
Information Sharing and Disclosure
MeadowLinkStudio respects your privacy and does not sell your personal information to third parties. We share information only when necessary to provide our services or when legally required.
We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.
We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We treat the protection of your personal data with utmost seriousness and deploy suitable technical and organizational safeguards to shield it. This includes secure data storage, encrypted communications, and restricted access to personal information within our organization.
Secure Storage
Personal information is kept in secure systems with access controls and ongoing security monitoring.
Encryption
Sensitive data transmissions are encrypted to protect information during exchanges between your browser and our infrastructure.
Limited Access
Access is restricted to authorized personnel who need information to provide services.
While we employ robust security measures, no method of transmission over the internet is ever completely secure. We continually update our security practices to guard against evolving threats.
Your Privacy Rights
You hold important rights regarding your personal data. Depending on applicable laws, you may be entitled to access, rectify, erase, or limit how your personal information is used.
To exercise these rights, please reach out using the contact details at the end of this policy. We will respond within a reasonable timeframe as required by applicable law.
Data Retention
We retain personal information only as long as necessary to provide our services and fulfill legal obligations. Retention periods vary depending on the type of information and the purpose for which it was collected.
Typical Retention Periods:
- Customer contact and order information: 3 years after last service interaction
- Payment transaction records: 7 years for tax and accounting requirements
- Website analytics data: 26 months for service improvement analysis
- Marketing communication preferences: Until you unsubscribe or 2 years of inactivity
Cookies and Website Tracking
Our site makes use of cookies and comparable technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies enable us to remember your preferences and assess site performance.
You can adjust cookie preferences in your browser settings. However, disabling certain cookies may affect how the site functions. For thorough details about our cookie practices, please consult our Cookie Policy.
Third-Party Links
This site may include links to third-party websites or services. This privacy policy covers only MeadowLinkStudio and our site. We do not supervise the privacy practices of external websites.
We encourage you to review the privacy policies of any third-party websites you visit via links on our site.
Policy Updates
We may periodically revise this privacy policy to reflect changes in our practices, services, or legal obligations. When major updates are made, we will refresh the "Last Updated" date at the top of this policy.
We encourage you to review this policy occasionally to stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please get in touch with us.
Contact Us About Privacy
MeadowLinkStudio Privacy Team
52 High Street, Chelsea, London
London, United Kingdom SW3 5AS
Email: [email protected]
Phone: +44 20 7946 0123
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to respond to all privacy requests within seven business days.